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Policies, Terms and Conditions:

Canceling Orders

Once an order is placed, most times it cannot be canceled. We do the best we can to ship orders quickly and honor cancellation requests. Sometimes the order is already packed and ready for pickup before a cancellation request is seen, therefore we do

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Natural Pet Warehouse, Copyrig

Credit Cards

We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number yo


Under no circumstances, or under any legal or equitable theory, whether in contract, tort, strict liability or otherwise, shall Natural Pet Warehouse


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. If we are out of stock of an item on your order, we will refund and cancel that item if it will not be in stock for an extended per

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to acce

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Natural Pet Warehouse signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Out-of-Stock Products

On some occasions, an item is out of stock. If this happens, we will contact you and see if you are willing to wait, would like a refund, or possibly substitute for a similar item.


We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to kee

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Product Advice

The product recommendations, pet health care advice, and other information provided on the Site (Site Content) or over the phone are not to be construed as veterinary advice and are not meant to be a substitute for a consultation with a certified vet


We will gladly accept the return of products that are in new and unused condition for 30 days from the date of purchase. Customer must pay return shipping & will not be refunded shipping costs. Fulfillment mistakes that we make resulting in the shipm

Shipping Policy

Our shipping rates are easy to understand and don't cost an arm and a leg. At Natural Pet Warehouse, we understand that you do not want to wait for orders to ship, which is why we ship most orders the same day and all other orders within 1 - 2 busine


Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within PA, CO, GA, IL, MD, MI, MN, NJ, NC, WA, WI. For orders shipped to other states, you are solely responsible for all sales taxes o

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect pr